Tel.: +49 395 570 51 00  •  E-Mail:



Biobanking & Biorepository

Certified storage service for any biological sample type for the entire lifecycle, from pick up to return or disposal.

Document Archiving

Certified GxP document archiving and data management in the only GLP, GCP, and GMP-certified document storage.

Retention Sample Archiving

Unique off-site storage solution for GxP retention samples of any batches sizes covering the entire life cycle from pick up to return.

Data Archiving

GxP-certified archiving service for digital data and electronic records from clinical and non-clinical research and medicinal production.

ZAS Zentral Archiv Service GmbH
Justus-von-Liebig Str. 7
17033 Neubrandenburg, Germany

Tel.: +49 395 570 51 00
Fax.: +49 395 570 51 19

About ZAS



Powerful and seamless services for over 30 years.


Powerful in structure, excellent in performance.

Quality & Safety

Prioritizing seamless quality and safety.

ZAS Zentral Archiv Service GmbH
Justus-von-Liebig Str. 7
17033 Neubrandenburg, Germany

Tel.: +49 395 570 51 00
Fax.: +49 395 570 51 19

Document Services
Document Archiving
Document Services
Document Archiving

Document Archiving

Certified GxP archiving. Tailored service

ZAS Document Services offer an exceptional solution for document archiving and data management of physical documents focussed on healthcare and pharmaceutical research and production.

As the only document archive certified both for GLP and GMP, our clients can confirm compliance, rely on standardized high quality, and enjoy utmost peace of mind during their audits.

We provide a seamless end-to-end document management service covering the entire lifecycle. This includes transportation, administration, document archiving, customized access, easy and fast retrieval incl. digitization and document destruction, all with centralized chain of custody under our control.
Delegation of data management unlocks valuable resources, on-demand services like audit support or document digitalization ensure audit readiness, and a swift project helps with urgent matters.

As a document storage company, our GLP and GMP-certified security archives are housed in specially protected, climate-controlled facilities. This ensures optimal storage conditions and the highest safety standards required in the healthcare and pharmaceutical industry.

ZAS is a member of the Rhenus Group, one of the leading logistics companies worldwide, boasting a proven track record of 30+ operational years. By leveraging our robust infrastructure and operational efficiency, our clients benefit from a single-vendor solution, streamlining their document archiving processes. This not only saves valuable time and resources but also ensures clear legal oversight.

Rest assured that your document archiving needs are in the hands of an expert document storage company, giving you utmost peace of mind. Just give us a call, and we will manage your needs for you!

Your benefits for
document archiving

Gain the benefits of GxP-compliant document archiving that ensures compliance, provides fast access, and covers the entire document lifecycle.

GxP-compliance guaranteed

From GLP to GCP and GMP, we stand alone in ensuring adherence to laws and regulations. Whether it’s GCP-archiving with ISF or GMP-compliant logistics, rely in our certified services for unmatched peace of mind.

Fast and easy access & retrieval

Ensure continuous control with a real-time 24/7 stock overview from any location. Initiate quick shipments or true copy creation with a simple click, enabling immediate actions. Even for single documents!

Entire life cycle covered

From transport with our own fleet to storage and clear legal oversight, we’ve got you covered, streamlining your processes and saving you time and resources.

Full-service data management

Simply delegate the data management to us and free up valuable resources! From customized databases to metadata management in single document resolution, we take care of it.

Document types

Document archiving of your physical documents from pharmaceutical research and production and healthcare will be managed at optimal conditions, and any required compliance level:

  • Documents of all kinds
  • GLP raw data
  • Protocols, Reports
  • Lab notebooks
  • QA documentation
  • GMP documents
  • Batch records
  • GCP trial master files (TMF)
  • GCP investigator site files (ISF)
  • Patient files
  • EEG plots
  • X-ray images
  • ECG-data records
  • Climate-sensitive (historical) documents

Document Archiving Suite

Covering logistics to archiving, our all-encompassing document archiving service is customized to meet your distinct requirements, offering either the complete suite or individual modules based on your needs.

Contact our experts
and get a quote!

Pick up

Document transfer under GxP standards

Transports to ZAS archive

  • EU-wide logistics operated by ZAS fleet or by partners on a global level
  • world-wide CRO archive transfer organization
  • On demand GLP/GMP-compliant transport operated by GLP/GMP-trained professionals
  • Clear legal oversight: Responsibility transitions to ZAS immediately upon handover
  • Temperature-controlled: 15-25°C, 2-8°C
  • Seamless track and trace: from the moment of handover
  • International organization: ZAS handles import permissions and transfer agreements from outside the EU


Set up & quality control

ZAS ensures your documents are traceable and in best condition for storage.

  • Set up: registration and indexing according to client’s needs
  • adding metadata to inventory list (especially for CRO service)
  • Initial quality control and change of custody documentation


Certified and controlled storage

GxP-compliant, climate-controlled security archives guarantee highest integrity and safety.

  • GMP-archives +/- CO2 extinguishing system
  • GLP-archives +/- CO2 extinguishing system
  • Temperature monitoring & control
  • Redundant safety: 24/7 guarded facilities, surveilled archives, monitored systems and data integrity
  • Non-GxP archives
  • GDPR compliant archiving

Access & Retrieval

Fast and easy at a click

Instant overview and convenient document retrieval.

  • 24/7 access: Manage archive anytime from anywhere through our user-friendly Telesto online portal and gain a clear, real-time overview of your stock
  • Guaranteed shipment within 24h (dependent on sample): Easily locate your desired batch and get it delivered by our ZAS fleet, irrespective the distance to the archive
  • Scan on demand and true copy creation: within 2h
  • Single-document-retrieval: Retrieve single documents, leaving the rest undisturbed in the archive

Return or Destruction

Document delivery or disposal

Tailored to specific needs

  • Detailed document destruction certificate: audit-proof, specific certification for every destroyed archive
  • In-house GDPR-compliant disposal: Responsibility remains with us within the Rhenus Group

Extra Services

On demand

Document digitization
Facilitate your audit readiness with our secure document digitizing service:

  • Document scanning on demand (SOD)
  • Book scanning (e.g. lab notebooks)
  • Digitization of entire GXP archives
  • True copy creation for GLP/GMP inspections within 2h
    • Two digital copies (true copy TIFF-file; PDF/A file with OCR and specified document name)
    • Two step audit trail
    • GAMP5-compliant validation documentation (validation plan, IQ, OQ, PC, and validation report)

CRO Management
our solution for your archives at contract and clinical research organizations (CROs)

  • streamlined and regular transfer of finished GLP and GCP studies from CROs (records, samples, E-Data)
  • complete communication with CROs
  • world-wide transfer organization
  • application for export/import permissions

Inspection Support
Tailored services for audits and inspections

  • Client Audits: Expert assistance in managing physical documents and electronic data for audits and inspections. Get true copies overnight or within hours.
  • ZAS Audits: We facilitate smooth auditing processes, offering both in-person and digital audits. For smaller scopes, consider our efficient „Remote Audits“, saving time and costs while you remain in your office.

Backup according to §20 AMWHV

  • ZAS offers the solution for the GMP archiving requirements according to §20 of the German Ordinance for the Manufacture of Medicinal Products and Active Pharmaceutical Ingredients (AMWHV) which states that:
    „In the event of a closure of the manufacturing or testing facility in which the documentation is stored […], the pharmaceutical company must ensure that the documentation is retained for the entire storage period.“
  • This allows our partners:
    • to have a backup solution according to §20 AMWHV
    • to be able to close the GMP facility…
    • to be able to move the GMP facility outside of Germany…
      …but keep the records available and GMP-compliant for legal inspection.

Standardized quality and safety
for document archiving

Experience safeguarded continuous quality and peace of mind, with our QM team implementing rigorous, streamlined quality control measures that prioritize your documents with standardized processes for document management.

High-security archives with multi-layered safety measures protect your archive and ensure the safety of your documents and data, optionally with CO2 extinguishing system.

Responsive document management service

A responsive team with a single point of contact attentively listens to your needs, ensuring your projects stay on track with streamlined communication and quick resolution of short-term matters. Our approach is tailored to your needs, as we are well-equipped to handle your unique requirements and offer the flexibility to adjust processes on the fly.

    • Agile project planning and execution
    • Audit readiness and support
    • Single point of contact
    • Tailored solutions

    Your trusted partner for document archiving

    Leveraging our robust infrastructure, extensive experience, and expertise, as a part of the Rhenus family, we offer long-term reliability, operational efficiency, and unwavering stability.

    • 30 years+ experience
    • 25+ audits per year
    • 200+ customers
    • 10 mio+ documents

    ZAS in numbers

    30 years+




    20 mio+


    20 mio+

    pathology samples

    1 mio+

    cryo samples


    retention samples

    50+ TB



    audits per year